- Yes, we are Leaping Bunny certified! Vegan items will be noted in product descriptions.
- Our ingredients are painstakingly researched and sourced locally when available. They are also ethically sourced and wildcrafted when the seasons permit.
- We work with as many "close to the ground" ingredients as possible.
- Some products are further bolstered with luxury extracts and ingredients to further their effectiveness.
- All of the items are made by hand, no bases are used
- All of our packing supplies are made of post consumer material and are easily recyclable. We also reuse any packing material we receive to reduce our carbon footprint. Our packing peanuts are non toxic and completely biodegradable. Labels are printed on recyclable paper and printed with eco-ink. Packaging is made of post consumer material and is able to be reused (glass) or recycled.
Colorants + Fragrance
- Our products are free of synthetic colorants. Any colors that show through are the natural colors of the ingredients within the product themselves. Cold process soaps feature colors that are plant derived such as spinach powder or root powders.
- Facial care is synthetic fragrance free however some have a scent that comes from the ingredients themselves or from a few drops of skin safe essential oils.
Orders - Returns / Lost or Stolen Packages / Damages / Etc
- We are not held responsible for packages that are lost or stolen. Please contact your local post office for further assistance.
- If an item was damaged during transit please email a photo of the damaged product to BalefireApothecary@gmail.com , we will replace the item or issue a refund.
- Sorry, we do not accept returns
- Sorry, we do not issue refunds due to a dislike of a product
- Orders cannot be canceled or modified after they've been placed
- International buyers are responsible for possible taxes or VAT
- Tracking is sent to the email you provided and can also be found under the Order section of your account
Account / Rewards
- Accounts are mandatory
- Enroll into the reward program to earn coupons towards future purchases
- Rewards can only be redeemed during the time of checkout and not applied after the purchase has been completed. (1) Reward code per order can be used.
- Reward points cannot be redeemed for cash if the program is canceled
- This program ENDS JUNE 1ST 2019. Please use points before the program ends as they will not be converted to cash or other discounts.